New Patients

Thank you for choosing Palos Verdes Medical Group as your medical home!

We always provide a comfortable, caring environment so you and your family can feel at ease. We’ve included helpful items on this page to ensure you and your family’s first trip to our office is productive, stress-free and enjoyable.
WHAT TO EXPECT

On the day of your first visit to our office, we recommend arriving a few minutes early. This allows extra time for finishing up any registration forms and ensures you have plenty of time to get acquainted with our staff and office.

WHAT TO BRING TO YOUR FIRST VISIT

If you were unable to complete our paperwork prior to your visit, please be prepared to answer questions regarding you and your family’s medical history. To help expedite the first appointment, we ask that you please bring your:

  • Insurance information
  • Medical records
  • (HMO patients): proper authorization or referral forms

OFFICE FORMS

If you are a new patient coming to our office for COVID-19 testing, click here to download our COVID-19 paperwork. Please bring your completed paperwork and your insurance card with you to your COVID-19 test. For your convenience, we will also the necessary paperwork available at your appointment for you to fill out in person.

For new patients coming into our office for something other than COVID-19: To complete our office forms online, simply create an account following the instructions on our patient portal system. Our office staff will then upload the required forms to your portal account for you to complete.

INSURANCE AND BILLING

We accept most PPO’s and HMO’s through HealthCare Partners. Please call or email us for information specific to your insurance company and plan. For billing inquiries, please contact Stephanie Mason or call 310-372-0123.

PAYMENT OPTIONS

We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own physician.